[틱톡] Content quality specialist - PUSH

Content quality specialist - PUSH

[담당업무]

- Be a part of PUSH & Reflow PK.

- Ensure a quality framework is in place based on the business types/facts by coordinating across regions and stakeholders.

- Implement policies and processes to ensure a positive, productive work environment, build team morale, and recognize employee achievements.

- Access quality issues, conduct root cause analysis, recommend insights, develop improvement plans, and collaborate with operations team to improve quality performance.

- Work closely & hand in hand with other departments to respond immediately to relevant business needs

- Produce statistical reports and insights on quality performance.

- Effectively communicate updates and developments with team members, trainers and management.

- Problem solving and provide the best solution to address the problems

- Support the new hire onboarding smoothly with the established process.

- Contribute to special projects that enhance the business, including projects involving root-cause analysis of weak performance metrics, service readiness projects, and tool projects as assigned or requested by management.

- Maintain the weekly/monthly/bi-monthly reviews with teams and internal stakeholders.

[접수기간]

상시 채용

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