[트립닷컴] Customer Advisor

[트립닷컴] Customer Advisor

[담당업무]

Assist customers with their inquiries and concerns via phone, chat, or e-mail

Communicate effectively with customers, showing empathy and patience

Work as part of a high-performing team, supporting and helping colleagues and Team Lead, as required

Advocate the Trip.com culture both internally and externally

Assist with ad hoc projects, as assigned

인바운드(전화/채팅/이메일 등)를 통해 항공권 예약 및 결제 변경과 관련 제반 고객문의에 대한 상담 진행

고객 상담 관련 업무상 모든 부분에 대한 개선과 발전을 제안

[접수기간]

04월 03일 ~ 채용시 마감

[채용공고]