[미국인턴] 뉴욕 맨하튼 스탠포드 호텔 - 호텔리어 인턴 채용

 

스탠포드호텔은 맨하튼5번가와 엠파이어 스테이트 빌딩에서 도보 10분 거리에 위치한 124개의 객실을 가진 호텔입니다.

※ 8월 2째주 출근(출국) 조건입니다.

■ 직무명 : Operation (프론트데스크) The Hotel Operations Assistant supports the daily operations of the hotel, ensuring smooth and efficient service delivery. This role involves coordinating various departments, assisting with guest services, and ensuring the highest standards of customer satisfaction are maintained. Guest Services: - Assist in managing the front desk, ensuring a warm welcome for all guests. - Address guest inquiries, requests, and complaints promptly and professionally. - Support the reservation process and manage guest check-ins and check-outs efficiently. - Ensure that all guest information is accurately recorded and maintained. Operational Support: - Coordinate with housekeeping, maintenance, and other departments to ensure rooms and facilities are prepared and maintained to the highest standards. - Monitor inventory levels of supplies and amenities, and place orders as needed. - Assist in managing hotel bookings, cancellations, and modifications. - Help oversee the smooth operation of events and functions within the hotel.​ Administrative Duties: - Maintain accurate records of guest accounts and transactions. - Assist with the preparation of reports, including occupancy rates, revenue, and guest satisfaction metrics. - Support the operations manager with scheduling, payroll, and other administrative tasks.

- 인턴 12개월

- Customer Service Skills: Front desk agents need to provide excellent customer service to guests, including greeting them warmly, addressing their inquiries and concerns, and ensuring their overall satisfaction with their stay. - Communication Skills: Effective communication is essential for front desk agents to interact with guests, colleagues, and management. They need to convey information clearly and professionally both verbally and in writing.

급여

연봉 약 5,600만원 내외 ($19/hrs, 환율에 따라 상이할 수 있음)

※ 회사 내규에 따라 병가/연차 제공

접수문의

아이씨엔그룹(주)는 미국인턴 전문 에이전시입니다.

※ 파견직이 아닌 해당기업 미국현지법인 직접고용으로 근무하게 됩니다.

※ J-1비자로 입사하며 비자발급비용 개인부담입니다.

☎  지원문의 : (유선) 02-3445-4278  (메일) icngroup@icncareer.com
                        (카카오톡) http://pf.kakao.com/_RBmwj/chat

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