Accommodation Service Specialist - B2B 고객사 담당자 모집

Accommodation Service Specialist - B2B 고객사 담당자 모집

[접수기간]

22년 5월 11일 ~ 채용 시 마감

[전형절차]

서류 > 면접

[담당업무]

■ Accommodation Service Specialist (신입/경력) (신입/경력)

In this Role, you’ll get to:

Educate partners on the use of the extranet, manage availability on site

Assist in activation of listings (outbound and inbound calls, tickets) Process sign-ups so that there is zero backlog

Handle support tickets & calls from Partners and Market Management team with the highest integrity and quality

Optimize content to maximize conversion

Prepare reports as necessary

Participate in market and competition research (if required)

Assist in resolving issues related to “key accounts” and connectivity relating to transactions, allotment, notification, cancellations, etc.

Share and seek out best practices and knowledge

Accountable for meeting individual KPIs and team goals and following procedures

Promoting supplier self-service support and maintenance.

Increase operational efficiencies and revenue within the team, and improve inter department workflows

Improve Net Promoter scores/ Satisfaction Scores from accommodation partners

What you’ll Need to Succeed:

Adaptable to new technologies, quick learner

Excellent written and verbal communication skills along with a strong ability to convince

Autonomous and result driven (history of achieving ambitious targets)

Navigates well in ambiguous work environments (minimal structure or formalized processes)

Energetic and driven personality

Adapts well to and is energized by change

Must be operationally orientated

Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business.

Excellent fluency in English & Korean.

Basic computer and MS Excel skill

Bachelor or equivalent degree required

It’s Great if you have:

Bachelor or equivalent degree required

At least 1 year of working experience in the related field would be desirable although fresh graduates are welcome to apply

[자격요건]

ㆍ경력 : 경력 1년 ~ 5년  

ㆍ기타 필수 사항

- TOEIC 800급(점) 이상

- 비지스 영어가능자

[채용공고]