Senior Technician, Technical Support 사원급(주니어) 채용 안내

Senior Technician, Technical Support 사원급(주니어) 채용 안내

[접수기간]

22년 10월 26일 ~ 채용 시 마감

[담당업무]

• Solve complex problems for customers and be on top of ambitious expectations

• Partner closely with customers while communicating proactively regarding the overall progress of queries

• Exhibit first-class customer service

• Drive operational excellence through quality closures and efficient management of issues

• Have the opportunity to mentor and coach other team members

[자격요건]

• Strong verbal and written English proficiency

• Minimum of 2 years of related experience

• World-class customer service, phone etiquette, and work ethic

• Ability to excel under pressure

• Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures

[우대사항]

• Experience with job-associated databases or software

[채용공고]