[미국인턴/캘리포니아] Asiana Airlines 각 부문 채용

Passenger Service Intern

 급여

 근무지

 약 $39,062 / a year

(주 40시간 52주 근무 기준,

주말 및 공휴일 over time 근무에 따라 변동 가능)

 LAX 공항

1 World Way, Los Angeles, CA 90045

 Job Description

• Passenger Service Internship

• Responsible for providing customer service

• Stand behind ticket counter, assist passengers who are waiting in line to check-in

• Using computer system to verify passenger list, check passengers ticket, passport, visa

• Issue boarding pass and baggage tags, lounge tickets

• Assist in handling special requests

• Walking to the gate area

• Make boarding announcements

• Assist passengers in boarding the aircraft, collecting boarding passes

• Assist making final preparation in flight departure, check any irregularities before closing the gate/aircraft door

• Assist passengers who arrive at the designated airport in the customs area prior to exiting the airport

• These services include translating English into Korean for passengers who do not speak English,

  providing family service, assisting passengers with completing customs forms, etc.

• Create Asiana club membership for passengers

Passenger Reservation Intern

 급여

 근무지

 약 $34,902 / a year

(주 40시간 52주 근무 기준,

주말 및 공휴일 over time 근무에 따라 변동 가능)

아시아나 LA 본사

3530 Wilshire Blvd #1700, Los Angeles, CA 90010

 Job Description

• 고객 전화 및 이메일 응대

• 항공권 예약 및 일정 변경 업무 지원

• 특별 좌석 배정, 신생아 동승 등 고객 요청 팔로업

• 여행정보, 운임, 각종 규정 및 공항 보안 규정 숙지 및 고객에 안내