(베트남) Client Services Associate

- Newbie

As a Client Service Associate (Expert Matching Team) , you'll play a crucial role in recruiting the right experts to consult on our clients' projects. This role requires strong communication and problem-solving skills, along with the ability to identify suitable expert candidates and employ creative sourcing strategies. RESPONSIBILITIES Project Understanding and Ideal Expert Profile Identification ・Gain a thorough understanding of client project needs based on main topics and client characteristics. ・Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise. Recruiting Expert Candidates (Main Focus) ・Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks). ・Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics. ・Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients. ・Manage scheduling for client-expert interviews and building relationships with experts for future collaborations.

Background ・Undergraduate degree ・0-3 years of professional experience in sales, recruitment, client service, or related ・Fluency in English and Korean fields (both verbal and written) – Able to communicate confidently with a diverse network of experts across APAC ・Additional language skills are a plus! Competencies ・Adaptability in a fast-paced environment ・Goal-oriented and KPI-driven – Committed to achieving targets, with a proactive approach to growth and success. ・Results-focused – Consistently track, measure, and improve to meet and exceed goals. ・Problem-solving mindset – Skilled at identifying and addressing gaps between goals and outcomes. ・Collaborative approach – Open to seeking support and working with the team to achieve the best results. Working Location ・During probation: Based in Ho Chi Minh City, Vietnam for the first 3 months with relocation support covering visa, flights, and accommodations. ・After probation: Hybrid work arrangement between Vietnam and your home country.